TELECOM Digest Fri, 4 Feb 94

 TELECOM Digest     Fri, 4 Feb 94 01:46:00 CST    Volume 14 : Issue 61


Inside This Issue:                         Editor: Patrick A. Townson


    Clock Slip and { Once More (Mike Long)

    610/215 Split - Now I Can't Call 1-800- (David Horvath)

    Calling 911 on a Cellphone When Out of Area (John Galloway)

    Cable Modem Manufacturers Wanted (Tom Simonds)

    SW56 Tutorial Wanted (J. Beatson)

    Hybrid (Wired and Wireless) Article Wanted (Jae-Soo Kim)

    Sources for Caller-ID Boxes (John Iacoletti)

    An Alternative to a Modem (Steve Waller)

    Caller ID Answering Machines Summary and Saga (Chris Garrigues)

    Re: Are Lata Maps Available? (Fred Heald)

    Help With 28 kpbs Test Number (Serge Burjak)

    Re: Are Lata Maps Available? (Tony Harminc)

    Caller-ID in UK? (Steven Cooper)

    Re: Cellular Phone (Analog) With Modem FAQ? (John R. Levine)

    Re: Telecommuting Centers in LA (Bob Schwartz)

    Re: Unmetered Local Service (Martin McCormick)

    Re: FCC $crews Pac Bell in PCS Race (Erik Ramberg)

    Re: Telephone Nunbers in France (Jean-Noel Marchalot)

    Re: Wiretapping Problems (Pawel Dobrowolski)


TELECOM Digest is an electronic journal devoted mostly but not

exclusively to telecommunications topics. It is circulated anywhere

there is email, in addition to various telecom forums on a variety of

public service systems and networks including Compuserve and GEnie.

Subscriptions are available at no charge to qualified organizations

and individual readers. Write and tell us how you qualify:


                 * telecom-request@eecs.nwu.edu *


The Digest is compilation-copyrighted by Patrick Townson Associates of

Skokie, Illinois USA. We provide telecom consultation services and

long distance resale services including calling cards and 800 numbers.

To reach us:  Post Office Box 1570, Chicago, IL 60690 or by phone 

at 708-329-0571 and fax at 708-329-0572. Email: ptownson@townson.com.


    ** Article submission address only: telecom@eecs.nwu.edu **


Our archives are located at lcs.mit.edu and are available by using

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should not be considered any official expression by the organization.

----------------------------------------------------------------------


From: mikelong@netcom.com (Mike Long)

Subject: Clock Slip and { Once More

Organization: HPC Consulting

Date: Fri, 4 Feb 1994 03:52:40 GMT



About two years ago I first ran into the clock slip problem and seeing

{{{{ on my screen. The problem finally cleared up after a lot of

hassle with Pacific Bell. Now I'm at a different location and I have

just starting seeing it again with a slight twist.


Now I see ^?{ combination rather than {{{{ plus a few interspersed

random characters.


Now my question is this: what is it about clock slip that causes a {

character or 01111011 to appear on my screen? Now it is possible that

I saw ^?{ before but I only remember the {{{.


I know what to do about it, I'd just like to understand what is going

on. I was told before that the clock at the central office could be

slipping or was left in the wrong mode after a maintenance call.

Given that, how does the { get to my screen and why { and not some

other character?


Inquiring minds want to know. Thanks in advance.



Mike Long         J M Long & Associates 

HPC Consultant    467-628 Saratoga Ave.

(408) 296-8847    San Jose, CA 95129


------------------------------


From: dhorvath@sas.upenn.edu (David Horvath)

Subject: 610/215 Split - Now I Can't Call 1-800-

Date: Thu, 3 Feb 94 21:35:27 EST



With all the advertising about the 610/215 area code split, you'd

think they'd get it right -- I'm now in 610 (even my new cellular

phone reports 610).  But I can't make a lot of 1-800 calls.  I have

AT&T on one line and Sprint (remember the modem offer) on the other.

Same problem on both.


My wife was trying to order a video tape from a particular nationally

syndicated radio shock-jock but couldn't.  I tried it.  I tried it on

both lines.  The error messages were slightly different, but the

general message was that they don't take calls from our area.  Gee,

they took calls from us back in December.


A call to 611 ultimately resulted in a call back that it was AT&T's

problem and has been reported to them.  Now what?



David Horvath



[TELECOM Digest Editor's Note: The trouble is, the long distance

carriers think you are in Canada (which is where 610 used to be) and

operating a TWX machine (which is what 610 used to be assigned for

in Canada.) It *is* the carriers' fault; all your local telco does

in the case of 800 numbers is detirmine which carrier handles the

traffic and give the call to them with a record of your calling number.

Very few 800 numbers in the USA are reachable from Canada which is

why 'calls are not accepted from your area'. Your telco may have 

reported the problem to the carriers, but then again maybe they did

not do so, only saying that to appease you when you called. Try calling

the carriers yourself. Don't just complain to the first rep who answers

because you'll be wasting your time and your words. Instead, ask to

be connected to whichever department handles 800 numbers. If asked why,

don't say you have a complaint or you 'cannot get through on calls' 

because you'll not be connected with anyone who can help you'; you'll

be told it is the problem of your local telco 'and we have reported it'

and you'll be written off as just another crank caller. 


What you tell the first person, if asked, is that you want to inquire

about getting 800 service. That way, you will get connected to the

carrier's sales department and someone who knows about 800 service.

Tell *that person* about the problem which seems to me to be that the

carrier does not have its tables correctly installed, and refuses to

accept calls from 610 as a valid USA area code. And you know what

else? I'll betcha those folks with 800 numbers who *do* accept calls

from Canada are getting calls from your area okay -- but billed at

Canadian rates. Its a shame when customers have to run the repair

department and repair clerks act like subscribers, but that's the way

things are these days. Sprint is not alone; even Mother has got a 

bunch of dingbats working for her also.  PAT]


------------------------------


From: jrg@rahul.net (John Galloway)

Subject: Calling 911 on a Cellphone When Out of Area

Organization: Galloway Research

Date: Fri, 4 Feb 1994 01:15:47 GMT



When I call 911 on my cellular (having seen an accident just happen)

it appears that I get forwarded to a fixed site that just dispatches

the call to the proper 911 officem i.e. the first person answers "911

emergency" but just asks where you are, and then the phone rings a

second time and you get another "911 emergency".  This seems silly

since obviously the provider has the necessary info about where you

are to do this automatically.  I have not ever called 911 when out of

my area. Would I still get the same (Northern CA) based dispatch

operator who would then have to send me to (e.g.) Austin Texas 911???

(I am using Cellular-One).



jrg

internet    jrg@galloway.sj.ca.us  John R. Galloway, Jr  795 Beaver Creek Way

applelink   D3413                  CEO...receptionist    San Jose, CA   95133

                                   Galloway Research     (408) 259-2490


------------------------------


From: tom@interaccess.com (Tom Simonds)

Subject: Cable Modem Manufacturers Wanted

Date: 3 Feb 1994 14:15:09 -0600

Organization: The second InterAccess INN server



Does anyone know the names of any cable modem manufacturers?

city/state and phone number information would be helpful, too.


Please email to tom@interaccess.com.


Thanks in advance,


Tom Simonds    InterAccess

tom@interaccess.com   708-671-0112


------------------------------


From: beatson_j@chq1.cdx.mot.com

Subject: SW56 Tutorial

Organization: Motorola Codex Corporation

Date: Thu, 3 Feb 1994 22:02:14 GMT



Does anyone know of any telecom publication that discusses the

operation of SW56 services?  I'm looking for a tutorial type of

article that discusses SW56 call establishment. i.e. "How it works?"


------------------------------


From: jkim@acsu.buffalo.edu (Jae-Soo Kim)

Subject: Hybrid (Wired and Wireless) Article Wanted

Organization: UB

Date: Thu, 3 Feb 1994 18:24:45 GMT



Hello,


Does anyone know if there is any paper, article or standards for the

resource allocation or protocols in hybrid ( (fiber)wired and

wireless) networks?  If there is any ftp site for this, it would be

much better.


Please send e-mail to me; I will post the result if there is enough

interest. 



Thanks,


Jae Kim     jkim@eng.buffalo.edu


------------------------------


From: johniac@austin.ibm.com (John Iacoletti)

Subject: Sources For Caller-ID Boxes

Date: Thu, 3 Feb 1994 19:03:03 GMT

Organization: IBM RISC System/6000 Division, Austin, TX



I figured this would be an FAQ, but I didn't find anything at the FAQ

site.


Is there a list of sources anywhere for Caller-ID display units?  SW

Bell has an arrangement with a vendor called Cidco, which will provide

a box for $59.95 + tax + $6.95 shipping.  This has a 60 number memory,

and an alphanumeric display which will support the "Calling Party

Name" service which will be offered next year.  I figure I can get a

better price elsewhere.  Any ideas?



John Iacoletti     IBM RISC System/6000 Division     johniac@austin.ibm.com


------------------------------


From: waller@gate.transalta.ab.ca (Steve Waller)

Subject: An Alternative to a Modem

Date: Thu, 3 Feb 1994 16:01:00 GMT

Reply-To: WALLER.STEVE@TransAlta.AB.CA

Organization: TransAlta Utilities



I am currently developing an application that runs on an Apple

Macintosh.  This application will basically pull the caller id off of

a phone call then hang-up, there is no data transfered. I will have

three separate phone lines, so I need to distinguish which phone line

the call was received. I would need three modems capable of retrieving

the caller id. This seems like over kill to me.  Is there a way to do

this without modems. The company supplying the auto- dialer suggests I

order a "TYPE 1 interface, 4 Wire E & M trunk circuit.  The phone

company will install an E & M circuit card with 4 inputs and 6

outputs. The trunk is configured as follows:


standard feature group D protocol MF.


Now my questions:


What does the output look like? Do I need one or three modems, or do I

need a call processing card in my Mac capable of getting the caller's

telephone number?


Does a call processing card exist for Macintosh computers?


The cheapest solution is preferred. Please respond by e-mail.


Thanks for any help.



Steve    WALLER.STEVE@TransAlta.ab.ca


------------------------------


From: cwg@mcc.com (Chris Garrigues)

Subject: Caller ID Answering Machines Summary and Saga

Organization: MCC

Date: Thu, 3 Feb 1994 16:35:59 GMT



Last week I posted a query about answering machines which support Caller ID.


I got a total of three replies.


David Jones <dej@eecg.toronto.edu> suggested getting an Amiga with a

ZyXEL modem and ZVM software (or alternately, there must be similar

software for the PC).  This seemed like overkill for my home and

besides I'm a Unix hacker by profession and a Mac user at home.


Both Jim Ray <ray@rock.concert.net> and Bill Berbenich <coop@netcom.com>

mentioned the PhoneMate 8900 and Bill mentioned that J&R Music World

in New York City carried it for $99.  This was the ad that I'd noticed

months ago in the {New York Times.}  Bill also relayed the following:


> If you call around looking for this machine,

> be sure that they know that it is the Phone Mate 8900, and not the

> Phone Mate 9800.  So many places that I called said "Oh yeah, we've got

> it," then when I questioned them about it ("Are you sure it is the

> 8900"?) they'd say something like "Oh, I thought you meant 9800."  I

> learned to ask after I went and waited in line at Circuit City for

> 20 minutes only to find out that they just had the 9800 and had never

> carried the 8900.


To find a local dealer, I tried calling PhoneMate directly.  1-800

directory assistance did not have a listing for them.  My old machine

was a PhoneMate, so I determined from my old literature that they're

located in Torrance, CA.  I called Torrance Directory assistance got

their main number.  Phone Mate sent me to a marketing company in

Dallas who sent me to a distributor in 800-land who told me that they

didn't carry this model.  I called the folks in Dallas again who

promised to call me back yesterday and haven't done so yet.  They also

asked if I'd tried OfficeMax or Circuit City.


Based on Bill's story above, I didn't try Circuit City, but I work

near OfficeMax, so I stopped by there after work yesterday.  No luck.

Office Max is next door to Best Buy, so I wandered in there as well.

They had exactly one and it was in a damaged box and marked down from

$97 to $89.  After inspecting it, I bought it from a salesman who

insisted that Caller ID wasn't available in Austin anyway.  (I don't

know how many salescritters have told me that in this past week.)


My next task is to call Southwestern Bell and assure that it will be

enabled on my line when Caller ID becomes real on February 7.



Chris Garrigues          cwg@mcc.com

Microelectronics and Computer Technology Corporation +1 512 338 3328

3500 West Balcones Center Drive       Fax +1 512 338 3838

Austin, TX  78759-6509  USA


------------------------------


From: justfred@netcom.com (Fred Heald)

Subject: Re: Are LATA Maps Available?

Organization: NETCOM On-line Communication Services (408 241-9760 guest)

Date: Wed, 2 Feb 1994 05:39:35 GMT



By the way, trivia question: are there LATAs that are in more than one

state?


Answer: Yes.  And surprisingly many, especially those with just one or

two exchanges in the 'other' state, but also (in the Dakotas, I

believe) covering large areas of two states.  I used to have a neat

color map but I forgot to steal it from my last job.


tah@cbosgd.att.com wrote:


> CCMI


> I don't know if they are still in business but it might be worth a try

> if you're still looking for a lata map.


I sure hope they're still in business, we depend on them for V+H files

once a month, for which we pay a handsome sum indeed.


They compile and sell all sorts of Bellcore and other data, including

rates and calling areas online (Qtel-1000).



Fred Heald   justfred@netcom.com


------------------------------


From: serge@tmxbris.mhs.oz.au (Serge Burjak)

Date: Thu, 4 Feb 94 22:16:52 +1000

Organization: SYSTECH (Australia)

Subject: Help With 28Kbps Modem Test Number



Hello Pat,


Have you not received my posts about looking for a test number for a

28000bps modem that I have on Beta test? This is the third try.


If it has gone into the bit bucket can you arrange for the following note

to go into an aritcle.


BEGIN


Subject: Looking for 28000bps test number


Looking for test number to do interoperability testing over a satellite

link on a 28000 bps modem.


Any info greatly appreciated.



Serge Burjak    serge@tmxbris.mhs.oz.au


END



[TELECOM Digest Editor's Note: It looks like the problems here as a 

result of the computer conversion a week ago are finally corrected. I

*know* a great deal of mail over the past several days was lost in 

processing. All the scripts used here by telecom to filter and sort

incoming mail had to be re-written to suit the new hardware, and it

was a mess for a few days. My thanks go to the sysadmin here for his

all-day efforts on a couple of occassions when I reported a massive

leakage of mail. Probably 200-300 letters from over the last weekend

never reached me because they were destroyed in the delivery process

by the bugs in my scripts. At the rate the mail pours in here (literally

about a letter every 10-15 minutes day and night) I had to sit here

sort of helplessly and watch it vanish in the ether as the sysadmin 

and myself kept diddling with the scripts trying to find out what the

new hardware did not like about 'awk' and 'sed' according to the way

the old hardware dealt with those things. To top it off -- to add a

little icing to the cake -- some obscure changes in sendmail (as it

is run here) and an *older* version of mail than what we had been

using before fixed things so no issues of the Digest got out over 

that weekend at all, ergo four hundred plus messages in the queue

once things were running. Apparently all is now okay since incoming

mail has been literally pouring in all day Thursday. Allow for some

backlogs in the next few days; a few very old messages you never have

seen finally getting posted, etc. My sincere thanks to Bill L. and

others here at nwu.edu who dug into the problems and corrected them.

Their interest in it is partly academic: they are interested in 

seeing how well the new hardware can handle the load caused by

telecom; they are interested in seeing how it responds over time as

I run four or five invocations of sendmail all at once to a list of 

now about 2000 names; all the while the autoreply daemons humming

and buzzing and doing their thing; me editing more issues, etc.   PAT] 


------------------------------


Date: Thu, 03 Feb 94 18:48:17 EST

From: Tony Harminc <EL406045@BROWNVM.brown.edu>

Subject: Re: Are LATA Maps Available?



de@moscom.com (David Esan) wrote:


> Not true.  Most states (and provinces) have more than one LATA.

> Attached are a list of states/provinces and the number of LATAs

> associated with them.


Apart from the missing provinces, it should be pointed out that there

are no LATAs in Canada.  Why Bellcore has chosen to assign some magic

numbers to certain groupings of CO prefixes in Canada is a mystery to

me.  LATA is not a technical division -- it is purely a political

concept set up to match certain US politics of the early 1980s.  The

forces shaping LD competition in Canada in the 1990s are quite

different.  It seems extremely unlikely that an artificial split

between IXCs and local telcos as in the US model will ever happen

here.



Tony Harminc    In Toronto


------------------------------


From: Steven@leigh.demon.co.uk (Steven Cooper)

Subject: Caller ID in UK?

Date: Thu, 3 Feb 1994 00:00:00 GMT



Has anone got any idea if the caller ID facility will become available

in the UK?? Are there any moves on this by BT/Mercury?



Steve


------------------------------


Date: Thu, 03 Feb 94 17:56 EST

From: johnl@iecc.com (John R Levine)

Subject: Re: Cellular Phone (Analog) With Modem FAQ?

Organization: I.E.C.C., Cambridge, Mass.



AMPS uses a vanilla analog radio connection between the cell site and

the phone.  There are a bunch of problems with using a modem:


-- the connection is just noisier than a normal typical landline;


-- when you switch from one cell site to another (which can happen even

when you're not moving) there's a very audible dropout which many modems

misinterpret as a hangup;


-- as you're moving, the characteristics of the connection change, which

is bad news for modems that adjust to the characteristics during the

initial handshake;


-- for dialout, the scheme used to place the call is totally different from

that used for a land line;


The new TDMA and CDMA schemes use a digital connection which have different

advantages and disadvantages.



Regards,


John Levine, johnl@iecc.com, jlevine@delphi.com, 1037498@mcimail.com


------------------------------


Subject: Re: Telecommuting Centers in LA

From: bob@bci.nbn.com (Bob Schwartz)

Date: Thu, 03 Feb 94 20:53:21 PST

Organization: Bill Correctors, Inc., Marin County, California



Mike Lanza <lanza@dnc.com> writes:


> Commentators have said that the LA earthquake forces many Angelenos to

> try mass transit and see if they like it.  More importantly, from my

> point of view, the quake will force many Angelenos to try

> telecommuting.


> I'd like to know about the telecommuting centers that exist today in

> the LA area, and any new plans for such centers in the aftermath of

> the quake.  How many are there?  How big?  What sort of equipment do

> they have?


> Has anyone in government thought about this?


> How about entrepreneurs?  If I were in LA right now, I'd be looking

> into setting up a telecommuting center myself ...


Here's  information on seven telecommuting centers in the affected area:

 

Lancaster - Suzette Cecchini - 805 726-7700

Highland - Chris Judy - 909 425-8060

Riverside - Tanya Love - 909 787-6600

Santa Clarita - Jim Backer - 805 255-4046

Apple Valley - Pete Peterson - 619 946 9675

Ontario - Steve PonTell - 909 460-7500

Simi Valley - Charles Coffey - 805 526-3900


This list was recieved by me today as a part of the efforts that Pacific 

Bell is making to help.


Also, in an effort to "ease the pain" they are offering to waive

installation charges for many telecommuting related services-e.g.- PBX

Trunks (from switch to home), Centrex lines (main CO to homes), ISDN,

Switched 56, Business lines (in home or at commercial location),

Custom 800, voice mail, and Custiom Calling(call waiting, three way

calling, Call forwarding). They sent me this information as a

California consultant in order to help affected clients. I am not a

Pacific Bell employee. The toll free number for more information at

Pacific Bell is !  800 303 0309.  It is a very beneficial program for

those in need.  



Regards,


Bob Schwartz                                       bob@bci.nbn.com

Bill Correctors, Inc.   +1 415 488 9000   Marin County, California


------------------------------


From: martin@datacomm.ucc.okstate.edu (Martin McCormick)

Subject: Re: Unmetered Local Service

Organization: Oklahoma State University, Stillwater, OK

Date: Thu, 3 Feb 1994 17:26:23 GMT



In article <telecom14.51.11@eecs.nwu.edu> CREICHLEY@vnet.IBM.COM writes:


> Maybe phone usage should be billed on a split-system, 

> where people are charged by the minute during times when the usage is

> over 80%, but not charged when the usage is less than that.


> [TELECOM Digest Editor's Note: How would people know which condition

> was in effect at the time? Many folks would gladly wait until overall

> usage dropped below a certain point in order to use the service 'for

> free' if they knew what the usage was. How would you convey that?   PAT]


 The ideas expressed above are quite good ones.  It would seem

that the easiest way to let subscribers know would be to do something

to the dialtone like add a third frequency so that it sounded differently 

during high-usage periods.


 Television and radio commercials could easily educate the

public as to the sounds they should listen for.


 TDD's and other devices such as fax machines and modems could

be designed to "listen" for the extra tones and either let their

operators know or wait a while to see if usage levels off and try

again.

 

 One would think that telephone companies would like this type

of system because it might make the difference between dealing with an

overload condition in which things start breaking and a nice comfortable 

flat-topped usage peak in which the equipment is working at top effic-

iency, but is not overly taxed.



Martin McCormick WB5AGZ   Stillwater, OK

O.S.U. Computer Center Data Communications Group


------------------------------


From: erik_ramberg@SMTP.esl.com (Erik Ramberg)

Subject: Re: FCC $crews Pac Bell in PCS Race

Date: 3 Feb 1994 21:06:31 GMT

Organization: ESL Inc.



In article <telecom14.54.1@eecs.nwu.edu>, vantek@aol.com wrote:


> (Geez, what a rip-off! We are serviced by Cox Cable here in Eureka, CA

> and I'm pretty sure Cox isn't the least bit interested in serving US

> with PCS!  We're also served by Pac Bell here as well, and I'm sure

> our area isn't 'lucrative' enough for them either. Why is it these

> 'pioneers' are being given the most financially lucrative cities to

> operate in? It's not like those areas really NEED improved, and

> expanded services. Great, my tax dollars are going to be spent on

                            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

> subsidizing a poor company like Cox Cable to provide state-of-the-art

  ^^^^^^^^^^^^^

I'm not sure how the government is 'subsidizing' them ... they've

simply been granted a waiver from the auction ... not really a

subsidy.  In fact, lots of people are still complaining about the

decision to hold a spectrum auction.



Erik


------------------------------


From: marchalo@aur.alcatel.com (Jean-Noel Marchalot)

Subject: Re: Telephone Nunbers in France

Date: 3 Feb 1994 21:08:18 GMT

Organization: Alcatel Network Systems, Raleigh NC

Reply-To: marchalo@aur.alcatel.com



In article 18@eecs.nwu.edu, Earle Robinson <76004.1762@CompuServe.COM>

writes:


> Richard D G Cox said that the change in French phone numbers is put

> off due to complaints from users.  This I doubt, since almost no one

> in France is aware of any impending change.  There is almost complete

> ignorance of such questions in France, in part due to the few people

> who have access to Internet. 


Never heard about something called Minitel? Any idea about the

penetration rate compared with Internet? (probably an order of

magnitude larger).


> Anyway, France Telecom does what it wants.  There's no competition

> and the French just bow and obey.


Sure, now they are still really lucky to enjoy a network that has

evolved in 15 years from one of the most backward to one of the most

advanced in the world. There must be some mysterious mechanism, beyond

competition, that made sure that France Telecom would be a little

responsive to the users' needs and the users do more than "bow and

obey"?



Jean-Noel Marchalot


------------------------------


From: dobrowol@husc8.harvard.edu (Pawel Dobrowolski)

Subject: Re: Wiretapping Problems

Date: 3 Feb 1994 21:27:35 GMT

Organization: Harvard University Science Center



> There is also a device (TDR, time-domain-

> reflectometer) that will bounce a signal down the line and give you a

> visual indication of bridge taps or irregularities in impedance along

> the circuit.  You can usually see any splice or terminal box.


Anyone care to answer the following questions?


 -how much tech. knowledge do I need to use it?

 -how to operate it?

 -how much does it cost?

 -where to get it?



Thanks a lot,


Pawel


------------------------------


End of TELECOM Digest V14 #61

*****************************



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